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Exploro s.r.l.s. Via Marche 54, 00187 Rome, Italy Monday through Friday
From 8:00 am to 8:00 pm
Saturday and Sunday
From 8:00 am to 6:00 pm

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Our multilingual customer care team is available 7 days a week to answer any possible questions concerning our tour services or perhaps providing you with any other information related to your trip. We are determined to help you pick the best option for yourself, family and friends, and create a touring experience that’s tailor-made to your needs and interests. Should you decide on a last minute tour, we will be happy to arrange it on the same day.

Should you not be satisfied with the choice of tours that we offer, you may request a custom-made tour by contacting us through our live chat or listed phone numbers. You will be assisted by our highly trained staff with the aim of organizing the tour which best fits your preferences.

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Cancellation Policy

Sightseeing Tours cancelled without prior notice are subject to a cancellation fee according to the following scale.

Small Group Tours

  • For cancellations at least 7 days in advance of scheduled departure: No cancellation fee.
  • For cancellations between 3-6 days in advance of scheduled departure: 50% of tour price per person.
  • For cancellations within 2 days of scheduled departure: 80% of tour price per person.

Private Tours

  • For cancellations at least 7 days in advance of scheduled departure: No cancellation fee.
  • For cancellations between 3-6 days in advance of scheduled departure: 50% of total tour price.
  • For cancellations within 2 days of scheduled departure: 80% of total tour price.

No-show: 100% charge

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